AVIA 300 Quiz 5

AVIA 300 Quiz 5

AVIA 300 Quiz 5 Human Safety and Culture

Covers the Learn material from your textbook in Module 5: Week 5.

1. The terms “pilot error” or “human error” are often used to simplify com-plex sets of causal and contributory factors with the result that safety measures can be focused on individual actions rather than higher systemic factors.
2. The Oxford English Dictionary describes culture as the “attitudes and behavior characteristic of a particular social group.”
3. Around 1980 and 1981, what two airlines led the CRM movement globally? (select all that apply)
4. To assess the TEM aspects of a situation, aviation processionals should:
5. This part of the SHELL model are the physical elements of a system, which in aviation may include aircraft, airports, ground vehicles, air traffic control systems, and their constituent components.
6. There are two main approaches to the study of organizational theory. This approach focused on the more intangible characteristics of organizations.
7. The National Institute of Occupational Safety and Health suggests that controlling exposure to hazards in the workplace is vital to protecting workers (and passengers).
8. Trust is an intangible element of commercial aviation which allows the system to produce not only high levels of safety performance but also to maintain its viability as a business.
9. How are aircraft engines numbered on aircraft?
10. Which “generation” of CRM introduced the Threat and Error Management (TEM)?
11. If managers do not understand or are not actively engaged with their organization’s safety culture, it is more likely than not that their organizational culture is managing them.
12. Culture is characterized by what?
13. There are two main approaches to the study of organizational theory. This approach identifies the numerous systems, structures, policies, and procedures identified within an organization.
14. Another key principle of safety culture management is in the ownership of _______.
15. Utilizing safety culture as a means of deliberately managing anxiety in your organization may seem paradoxical to the principles of trust and justness but it serves as an example of how the management of safety culture can require some counterintuitive strategies.
16. By 1985 only ______ air carriers in the United States had full CRM programs.
17. The correlation between an authentic commitment to safety culture from senior management and an organization’s safety performance may suggest how safety culture should NOT be managed.
18. The importance of authentic safety leadership at the very top of an organization cannot be under-stated. IATA recently emphasized the importance of this principle by enacting a safety leadership charter. What are some of the guiding principles?
19. No accident is the result of a _________ action(s) and this one revealed a range of issues that needed to be resolved.
20. In the world of safety culture, nothing should be quite so terrifying as ___________.
21. When was Cockpit Resource Management (CRM) officially “born”?
22. Most of the cultural research work in commercial aviation originates in _______?
23. This part of the SHELL model describes the human element of the aviation system, covering the human performance aspects of pilots, cabin crew, air traffic controllers, maintenance engineers, managers, passengers, and so on.
24. Humans are not excellent problem solvers, but even this strength has a downside.
25. Aviation _________ focused on understanding, initially at least, how the pilot’s mind worked and latterly, other aviation disciplines such as air trac control and maintenance.