The ability to monitor one’s own and others’ feelings, to discriminate among them, and to use this information to guide one’s thinking and actions is known as emotional stability.
CSEs are related to reduced conflict and lower stress.
David’s boss has observed that David took about 12 hours to perform tasks A, B, and C. However, he took 24 hours to complete task D. David’s boss concluded that task D must have been tougher than the other tasks. Which of the following attributional information led David’s boss to this conclusion?
In distinctiveness, I compare an individual’s behavior with that of his or her peers.
________ are suspected or inferred causes of behavior.
The combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities is known as personality.
Karrin notices immediately that one of the members assigned to her team in a marketing class is a middle-aged man. This is a(n) _______ characteristic.
Managers cannot be trained to reduce implicit cognition; the best that they can do is to merely recognize its importance.
The distinction between flexible and fixed individual differences
Openness to experience refers to a person being trusting and good-natured.
______ is based on a simple premise: Rightly or wrongly, people infer causes for their own and others’ behavior.
_______ is reflected in this statement: “I feel I am a person of worth, as good as other people.”
Kelley identified three dimensions of behavior that people observe when making attributions: consensus, distinctiveness, and consistency.
People with an internal locus of control
The steps in the process of stereotype formation and maintenance in order are
Naturalist intelligence is
The use of implicit cognitions
Pietro has his bachelor’s degree in management. He comes from a middle-class background; his father worked in lower management for his entire career. Pietro wants a different life than his father’s. He has saved his money, and he’s always been lucky. Pietro might be a(n)
Together, social awareness and relationship management constitute
Marisa is the office manager in a small company. Her employees find that they can often come late to work and leave early, and Marisa will cover their work for them. Marisa is likely to score
_______ is the personality trait with the strongest positive relationship with job performance.
In __________, the relationship between self-esteem and life satisfaction is significantly stronger.
There are two key situational characteristics that affect perception: the______ of the interaction, and the culture and race ______ between perceivers
Organizations should use selection based on attitudes and emotions to choose which employees to hire.
Dawn is a manager at a big box store. One of her employees, Edward, appears to have low self-efficacy. To help him, Dawn should set a very challenging sales goal.
Set 2
Organizations should use selection based on attitudes and emotions to choose which employees to hire.
The combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities is known as personality.
Of the following options, which is the action to address any type of diversity issue?
The fundamental attribution bias says that we tend to overattribute others’ behaviors to _________ factors.
In distinctiveness, I compare an individual’s behavior with that of his or her peers.
_______ is the personality trait with the strongest positive relationship with job performance.
Tony has a high CSE. He is not likely to experience
Which of the following is not a behavior that research found in the employees’ categorical knowledge of good leaders?
Nancy is at a staff meeting. Her manager asks if anyone has an idea for how to pull more customers into the restaurant at lunch time. Nancy starts to make a suggestion and her manager cuts her off mid-sentence, saying: “Oh Nancy, no…anyone else?” Nancy is feeling angry because her manager was disrespectful and didn’t allow her to explain the idea. What should Nancy do to deal with these negative emotions?
_____ intelligence is the potential to understand and regulate oneself.
Which of the following is not an element of emotional intelligence?
There are two key situational characteristics that affect perception: the______ of the interaction, and the culture and race ______ between perceivers
The use of implicit cognitions
Naturalist intelligence is
Which of the following is not a layer of diversity?
Karrin notices immediately that one of the members assigned to her team in a marketing class is a middle-aged man. This is a(n) _______ characteristic.
Complex, relatively brief responses aimed at a particular target are known as emotions.
________ intelligence will be most closely related to a performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test.
We build stereotypes through a four-step process. Which of the following is not part of the process?
People with an internal locus of control
Openness to experience refers to a person being trusting and good-natured.
______ is based on a simple premise: Rightly or wrongly, people infer causes for their own and others’ behavior.
The steps in the process of stereotype formation and maintenance in order are
Many effective managers select employees based on positive, job relevant, relatively stable individual differences.
David’s boss has observed that David took about 12 hours to perform tasks A, B, and C. However, he took 24 hours to complete task D. David’s boss concluded that task D must have been tougher than the other tasks. Which of the following attributional information led David’s boss to this conclusion?